Refund policy

Refunds and Returns Policy

At Provider Marketing, we are committed to providing high-quality digital products and webinars to enhance your learning and marketing experience. Please take a moment to read our Refunds and Returns Policy regarding the purchase of our products and services.

Digital Downloads and Webinars

1. Refunds and Returns for Digital Downloads: We regret to inform you that, due to the nature of our digital products (such as webinars and downloadable resources), we do not offer refunds or returns on these items. We believe in the value and quality of our digital content and strive to ensure your satisfaction with every purchase.

2. Webinar Registration Transfers: We understand that unexpected circumstances may arise. If you are unable to attend a webinar for which you have registered, we offer the following options:

   • Transfer to Another Person: You can transfer your webinar registration to another individual at no additional cost. Please notify us at least 24 hours before the scheduled webinar with the name and contact information of the new attendee.
   • Reschedule to a Different Date: If you provide us with more than 24 hours' notice, we can help you reschedule your webinar registration for the next available date at no extra charge. Simply contact our support team, and we will assist you in selecting a suitable date.

Physical Products

1. Refunds and Returns for Physical Products: For physical products purchased through Provider Marketing, we are pleased to offer a refund or return within 30 days of your purchase if you are not completely satisfied with your item. Please ensure that the product is in its original condition, unused, and in its original packaging. Shipping and handling fees are non-refundable.

2. Process for Physical Product Refunds/Returns: To initiate a refund or return for a physical product, please contact our customer support team at [email protected]. We will guide you through the return process and provide you with the necessary instructions.

We strive to process refunds and returns for physical products promptly upon receipt and inspection. Please allow up to [X business days] for the refund to be processed and reflect in your account.

Contact Us

If you have any questions or need further assistance regarding our Refunds and Returns Policy, please feel free to contact us at [email protected]. Our dedicated support team is here to assist you and ensure your satisfaction.

Provider Marketing reserves the right to update or modify this policy at any time. Any changes will be effective immediately upon posting on our website.

Thank you for choosing Provider Marketing for your digital and physical marketing product needs. We appreciate your trust in our services.